SharePoint and .NET Developer; Business Graphic Designer; Technologist
To obtain: a position in the SharePoint and .NET application development field that utilizes and challenges my skill, knowledge, and expertise to their fullest extend; a position that continually presents new opportunities and challenges; a position that encourages professional and personal growth; a position that furthers my personal and career goals; and a position in an organization that fully embraces the SharePoint platform.
SharePoint Skills and Expertise
Designing, Installation, Configuration and Maintenance of SharePoint Server Infrastructure; Custom .NET Development — Web Parts, Application Pages, Service Applications, Event Receivers, Custom Actions, Site and List Definitions; Master Page Customization and Design — for Intranet, Extranet, and Public Sites; Content Structure Design; Workflow Design and Management; InfoPath Form Design; Business Intelligence — PerformancePoint, SQL Reporting Services, Excel Services; Document and Records Management Design
Programming Languages, Platforms and Technologies
Software Experience and Expertise
Adobe Acrobat Professional, Adobe Dreamweaver, Adobe Illustrator, Adobe InDesign, Adobe Photoshop, DOS, Embarcadero DBArtisan, Hyperion BrioQuery and myReports, Mac OS X, Microsoft FAST Search Server for SharePoint, Microsoft Office 2000 – 2010 (Access, Excel, InfoPath, PowerPoint, Outlook, Project, Visio), Microsoft PowerShell, Microsoft SharePoint Designer 2007 – 2010, Microsoft SharePoint Server 2007 – 2010, Microsoft SQL Server 2005 – 2008 R2, Microsoft SQL Server Reporting Services 2008 – 2008 R2, Microsoft Team Foundation Server 2005 – 2010, Microsoft Windows 3.1 – 7, Microsoft Windows Media Center, Microsoft Windows Server 2003 – 2008 R2, Linux, Nuance eCopy PaperWorks & ShareScan, Subversion, WordPress, and various other packages for programming, graphic & web design, and computer maintenance & support.
Professional Certifications and Community Membership
CompTIA A+ Certified Technician
Microsoft Office Specialist Master
Microsoft 70-720 – TS: Configuring Windows Vista Client
Microsoft 70-623 – PRO: Microsoft Desktop Support – Consumer
Microsoft 70-625 – Connected Home Integrator
Microsoft 70-626 – Consumer Sales Specialist
Microsoft 70-667 – TS: Microsoft SharePoint 2010, Configuring
Microsoft 70-332 – Advanced Solutions of Microsoft SharePoint Server 2013
SharePoint StackExchange – http://sharepoint.stackexchange.com/users/4713/john-chapman
Microsoft Learning Course 50017: Implementing Microsoft Office Project Server 2007
Microsoft Learning Course 10175: Microsoft SharePoint 2010, Application Development
Microsoft Premier Workshop: Microsoft SharePoint 2010, Upgrade and Migration
Arizona State University at the Polytechnic Campus — Mesa, Arizona — Jan. 2008 to May 2009
Master of Science in Technology — Graphic Information Technology
- 3.9 GPA
- Coursework included cross-media design, information design & usability, project management, technical writing, quality assurance and management, and digital workflows.
- Applied project conducted on utilizing RFID technologies to improve asset tracking business processes for Arizona State University Property Control.
Arizona State University at the Polytechnic Campus — Mesa, Arizona — Aug. 2004 to May 2008
Bachelor of Science in Graphic Information Technology
- 3.52 GPA
- Coursework included project management, quality assurance, digital illustration, printing, e-commerce, technical writing, CAD, web & multimedia design, and digital workflows.
- Senior project conducted on improving business processes and customer experience for interaction with the Surplus Property department at Arizona State University base on extensive process review and survey conducted.
University of Phoenix — Online — Dec. 2006 to Mar. 2007
- 3.44 GPA
- Coursework included professional development, business systems, and computer information processing.
Otsego Area Occupational Center — Milford, New York — Sept. 2002 to June 2004
Certificate of Completion with Excellence — Information Technology
- Honor Roll, Deans List, National Vocational Honor Society, President of Vocational Class
- Future Business Leaders of America: Placed 1st in Region, 2nd in State, and attended National competition for Desktop Publishing
- SkillsUSA-VICA: Placed 1st in Region, 1st in State, and 7th in National for competition in Computer Maintenance Technology
- 3 college credit hours at SUNY Cobleskill for Microcomputer Applications
Milford Central School — Milford, New York — Sept. 2000 to June 2004
New York State Regents Diploma
- Honor Roll, National Honor Society, Clark Foundation Scholarship Recipient
- 6 college credit hours at SUNY Albany for Calculus and Literature
Software Engineer — NewsGator Technologies, Development — Denver, Colorado — May 2012 to Present
Software development for the NewsGator Social Sites for SharePoint product.
Programmer Analyst — Cable ONE, IT Developers — Phoenix, Arizona — April 2010 to May 2012
Duties: Support, configure, and maintain SharePoint 2003, 2007, and 2010 farms for the company Intranet, Extranet, and Public websites. Develop and support custom business applications and web services on the SharePoint and ASP.NET platforms. Provide end-user support and training.
Projects (Completed and In Progress):
CONEX – new SharePoint 2010-based Intranet site with custom branding and features, integrated with NewsGator Social Sites, and the consolidated home all of existing internal SharePoint content (content migration in progress from SharePoint 2003 and 2007)
Electronic Contracts – web tools built on SharePoint 2010, ASP.NET, and WCF web services to create and manage customer contracts. Customers with existing contracts about to expire receive in-browser notifications automatically and are provided with an online site to review and select a new contract. Existing customers who wish to create a new contract or change to another contract have the option to request the new contract to be created and sign the contract online. Both types of contracts are PDF forms that have been filled out programmatically with customer details and signatures. Copies are provided to the customer and are managed using SharePoint. Customer facing portions are custom ASP.NET applications and the internal facing portions are custom SharePoint Application Pages, Lists, and Libraries.
Channel Maps – SQL & SharePoint-based solution to synchronize the channel line ups for each area served from the physical hardware in each location. Data is organized and optimized to display accurate channel line ups with channel logos, etc., on the public-facing website.
Misc. – various other ASP.NET utilities, WCF web services, and SharePoint solutions (web parts, application pages, etc.)
Systems Analyst Senior — Arizona State University, Business Applications — Tempe, Arizona — Jan. 2008 to April 2010
Duties: provide support to internal and external customers for various University systems; graphic design; web design and application programming; and query as well as manipulate data using various University systems.
Supported Systems: SharePoint Intranet sites (UBiz and Sustainability Practices Network), Surplus Property Management System, PeopleSoft Courtesy Affiliations for external users, Hyperion myReports for Property Control and Surplus Property, and various other systems and software.
Surplus Property Management System- customization, implementation, documentation and training for SPMS ASP.NET application.
UBiz Intranet SharePoint Site – developed SharePoint Intranet site for University Business Services with custom branded master page. Provided central locations for project information (UBiz Labs) and collaboration portals used within University Business Services and with vendors (UBiz Spaces).
RFID Asset Tracking – conducted pilot of approximately 1000 assets to determine the benefits and the return on investment of implementing RFID-based asset tracking.
Purchasing Document Management – developed custom SharePoint-based document management system using eCopy PaperWorks and ShareScan for document imaging.
SunSET (Surplus Exchange and Transfer) – developed custom SharePoint-based solution for University departments to share excess supplies and equipment before sending them to be sold at Surplus Property.
University SharePoint Master Pages – developed SharePoint 2007 master pages to incorporate the official University branding.
Misc. – various other projects of varying magnitude and scope centered around SharePoint and ASP.NET.
In October 2009, spoke on behalf of eCopy (now Nuance) during the Microsoft SharePoint Conference 2009 in regards to the success of a project involving the reduction of paper, postage, and labor for a Purchasing process by utilizing Microsoft Office SharePoint Server 2007 and eCopy PowerWork/ShareScan.
Technical Support Analyst Assistant — Arizona State University, Surplus Property — Tempe, Arizona — April 2007 to Jan. 2008
Duties: Directly supervisor IT employees (students); computer and other IT related troubleshooting and repair; graphic design; web design and maintenance; customer service and support; and coordinating/clerking Surplus auctions.
Projects Completed: Implemented web-based system to manage Surplus inventory, manage disposal and move requests, and to facilitate the Surplus auctions and sales; redesigned and maintained the Surplus Property and Recycling websites; contributed to the reorganization of the Surplus warehouse for better customer experiences; and assisted in writing new University policy for the newly defined Surplus procedures.
Technical Support Specialist — Wells Fargo, Technology Connection — Chandler, Arizona — May 2006 to March 2007
Duties: Technical support for Wells Fargo employees in Wells Fargo branches, line of support included login account management and assistance, pc/network support for desktop and laptop PC’s, printers, and bank related PC accessories.
Projects Completed: Developed Microsoft Access-based application to assist call center groups in managing escalated tickets.
Technical Support Analyst Assistant — Arizona State University at the Polytechnic Campus, Administrative Services — Mesa, Arizona — Sept. 2004 to March 2006
Duties: Computer and printer support, web development, graphic design, clerical work, and assisting with data queries and manipulation.
Projects Completed: Web, print, and advertisement design for the Williams Heritage Celebration of 2005; redesign and maintenance of the Administrative Services, Facilities Management, and Parking web pages; and design of the 2005 and 2006 Polytechnic campus Parking Maps.
Guest Services Representative — Best Western Inn and Suites at the Commons — Cooperstown, New York — July 2003 to Aug. 2004
Duties: Technical support for property management system and Internet access, customer service, reservations, check-in/check-out, general building maintenance, clerical work, and cashiering.
Projects Completed: Installed guest Internet access (102 rooms hard-wired, 6 WiFi access points); built and configured servers for property management software for three Best Western properties; and designed websites for three Best Western properties.
Created Imagination, LLC — Mesa, Arizona
Own and operate small business offering freelance services for web/database application design and hosting services, graphic and print design services, home and small business IT services, and consulting services.